Ericsson, a leader communications technology and services, has won the entire Business Support Systems (BSS) transformation project for Zain Kuwait.

The deal was signed during the ongoing Mobile World Congress, taking place in Barcelona, Spain.

It will cover a wide range of products, solutions and products, solutions and system integration services, which will prepare Zain for the opportunities of the networked society.

With Ericsson’s solutions, Zain customers will be able to benefit from the advantages of a fully integrated and convergent environment with higher level of flexibility and shorter time-to-market for new and updated offerings. Customers will experience enhanced billing flexibility, single bill and capabilities to try out new services, without facing unexpected costs at the end of the month.

Omar Al Omar, chief executive of Zain Kuwait, said: “Ericsson is a leader in BSS transformation processes and its best-of-suite BSS solutions deliver efficient, innovative, and user-oriented business systems. We are confident in Ericsson’s ability to help Zain Kuwait streamline operations, reduce costs, and provide the best possible overall customer experience – in real time.”

Rafiah Ibrahim, president - Ericsson Region Middle East and East Africa, said: “We are pleased to further strengthen our partnership with Zain Kuwait. Through our BSS transformation project, we aim to help Zain Kuwait consolidate its systems, optimise services, accelerate processes, and decrease costs. Simply put, our mission is to empower organisations to ensure superior results and achieve new heights of success.” - TradeArabia News Service