Zain Bahrain opens new store at City Centre
MANAMA, February 3, 2015
Zain Bahrain has opened a new state-of-the-art experience centre in City Centre Bahrain.
“This echoes our long-term growth strategy and vision to provide the most innovative service and products and create a truly seamless customer experience,” said Zain Bahrain general manager Mohammed Zainalabedin.
“We have also invested in further developing our network and expanding into new areas, allowing us to provide a stronger coverage to our growing customer base,” he added.
The Zain City Centre Bahrain shop is open seven days a week, daily from 10am to 10pm on weekdays and 10am until midnight on weekends, said a report in the Gulf Daily News (GDN), our sister publication.
It is located near Gate 5 of the mall. Equipped with a customer visit management system, the shop also allows customers to schedule an appointment at any of Zain's 22 shops.
The telecom firm's new flagship centre also hosts a dedicated team for Signature customers as well as a desk to cater to all technical service requirements.
Another key feature in the new store is the 'Live Chat Service' with Zain Bahrain Customer Care, where clients will be able to interact with agents via an interactive platform.
In a separate statement, Zain Bahrain announced the launch of its first personalised home broadband packages called 'The Big Gigs Family'.
'The Streamer' offers unlimited YouTube usage, 'The Downloader' is aimed at movie and TV lovers with 120GB of threshold and 'The Gamer' is for gamers who want maximum speed from their Internet connection.
“The Big Gigs Family' home broadband packages provide much needed flexibility for our customers, who can choose the package that best suits their lifestyle,” said Zain Bahrain marketing specialist Ali Al Mulla.
The home broadband packages feature ultra-fast 4G LTE technology, unlimited usage, generous thresholds and free 4G LTE router or MiFi devices. - TradeArabia News Service