Bahrain’s mobile telecom firms have been ordered to improve their performance, after an increase in the number of complaints about bad voice quality and unstable data services, a report said.

The Telecommunications Regulatory Authority (TRA) issued the order after auditing the quality of mobile voice and mobile broadband services, according to the report in the Gulf Daily News, our sister publication.

A TRA audit last month found that two per cent of calls “failed”, while 1 per cent of calls were “dropped”.

It prompted the TRA to formerly contact operators last week to recommend immediate industry attention and action.

Each mobile network operator has now been asked to investigate and report reasons for the level of call failures and dropped calls and take appropriate action.

The percentage of calls that lasted for two minutes stood at 96.8 per cent.

Meanwhile, average web downlink speeds increased significantly – with ranges between 3,400 kbps and 5,600 kbps depending on the network. – TradeArabia News Service