eHosting DataFort, a leading managed IT services provider, has delivered a hosting environment for the UAE Ministry of Public Works’ (MoPW) e-Project portal, connecting the federal government’s IT infrastructure.

The federal government’s e-Project portal needed to integrate systems to manage the e-project portal at all the levels inside and outside the ministry.

The system also needed to ensure that external contractors could view an update of the entire project lifecycle in real time. A standardized infrastructure was therefore designed and implemented, a statement said.

The confidentiality of government data was particularly critical, and creating a highly secure and robust IT environment was, therefore, vital. MoPW required a reliable and fully redundant infrastructure, robust network and guaranteed uptime, the statement added.

“Providing a fully managed hosted environment running an enterprise project management system for the federal government required the highest levels of monitoring and managed security,” said Yasser Zeineldin, CEO, eHosting DataFort.

“By systematically executing information security measures, we managed to successfully implement the federal government’s IT infrastructure thereby allowing end-users to access a system that was highly reliable and available.”

“Any system downtime was minimized and end-users would have their technical issues resolved as quickly as possible,” he added.

Following the implementation, the system currently allows both internal and external end-users to perform tasks more effectively and, ultimately, improves their overall productivity and efficiency. Citizens and residents now have more channels to access public service information at their convenience, and are also able to have their queries answered at a faster response time.

Zahra Al Aboodi, executive director for housing and urban planning, Ministry of Public Works, said: “We needed to ensure that a number of key business requirements were met when working on a hosted model with eHosting DataFort.”

Requirements included e-services with transaction logs and records that remained fully auditable, an internal process that was streamlined to reduce operational overhead costs and a system that could be easily accessed by even the less savvy IT end-users, Al Aboodi added. – TradeArabia News Service