Batelco's green drive 'wins huge response'
Manama, September 24, 2009
Batelco’s e-billing service, ‘Go-E, Save a Tree’, has received great response from its customers in the first month since its introduction, according to a statement.
With this, Batelco becomes the first company in the kingdom to offer customers electronic bills directly to their email accounts, allowing them to stop ‘paper’ bills.
“e-Billing is a crucial step in taking the lead in serving our customers electronically,” said Batelco group general manager Media & Government Relations, Ahmed Al Janahi.
‘Go-E, Save a Tree’ is a free service that allows customers to access their bills at anytime online, as well as receiving their monthly bill directly through their email account. Customers also have the option to pay the bill through the e-Billing site, by credit or debit card.
“We have introduced e-Billing to meet customers’ demands. This has been one of the most heavily requested services due to the increasing popularity of electronic services which are easy to use and environmentally friendly,” said Al Janahi.
“During its first month since launch, there has been a very positive response to Batelco’s e-billing service. We have seen thousands register for e-services in recent weeks, with the majority signing up for e-billing and also ticking the box to cancel their paper bill,” he added.
“This is just one step in our ongoing improvement of e-services. We have recently redesigned the look and feel of the e-services page to make it very clear and user friendly. We urge all our customers to join us in our efforts to ‘Go Green’,” added Al Janahi.-TradeArabia News Service