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Emirates SkyCargo wins top honours

DUBAI, March 23, 2016

Emirates SkyCargo, the freight division of Emirates, has once again won top honours at the Air Cargo Excellence Awards organised by Air Cargo World.

The annual awards recognise the best air cargo companies and airports in the airfreight industry and are based on the Air Cargo Excellence Survey which was established in 2005, said a statement from the company.

Customers rate the finalists on several factors, including the quality of customer service, such as tracking of shipments and electronic air waybill (e-AWB) capabilities; performance, such as timeliness of delivery and space availability; and value, such as competitiveness of rates, route network and quality of special services, it added.

Emirates SkyCargo, which achieved the highest scores on these performance factors, was given the ‘Diamond Award’, the top placing for the category of air carriers with over 1 million annual freight tonnes carried, it said.

Nabil Sultan, Emirates divisional senior vice president, Cargo, said: “We are extremely honoured to receive this award. It is especially gratifying because it reflects the voice of industry customers who have spoken through the survey.”

“It is the collective hard work of a committed team of people in every part of our operation that makes the daily fulfilment of this customer promise possible,” he added. – TradeArabia News Service




Tags: | Awards | Emirates SkyCargo |

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