Azizi Developments, a leading private developer in the UAE, said its community management provider VCM has signed a partnership agreement with Exalogic Consulting, the digital transformation leader in the property industry, to implement its RealCube Homeowners’ Association (HOA) Management System.

A cloud-based system, RealCube is a digital revolution in the realm of improving customer experiences through digitalising end-to-end property management functions, including registrations of owners and tenants, statement reviews, payments, booking amenities and registering community-related suggestions.

It has been implemented with the vision of empowering VCM Community Management, the entity responsible for maintaining Azizi’s flagship property communities across Dubai, said the statement from Azizi.

Through this new digital platform, VCM aims to address the existing inefficiencies in property management, guaranteeing hassle-free transactions and interactions among community members, it stated.

Encapsulating the solution to a multitude of common problems faced by owners and tenants, RealCube is a comprehensive system that resolves them single-handedly, it added.

RealCube is also integrated with Mollak, an initiative by the Real Estate Regulatory Authority (RERA), which will allow users to have the necessary transparency and governance in monetary aspects associated with the service charges through the continuous monitoring of accounts.

Naveen Kumar, Chief Digital Transformation Officer at Exalogic Consulting, said: "RealCube is the most advanced online software for owner associations, effectively guaranteeing a smooth flow of community management operations."

"It encourages online collaboration among residents through a plethora of advanced tools for helpdesk and facility management, online billing of service charges, tracking visitor details, accounting and payment gateways," noted Kumar.

"We have the very best subject-matter experts in the industry for property management, accounting & security, enabling us to deliver such revolutionary tools," he stated.

Commenting on the enhanced customer experience as RealCube’s primary focus, Kumar said: "We adhere to global best practices, contributing to the true essence of Azizi Developments’ motto of bringing people closer, wherein RealCube offers a holistic approach to community management, keeping OA managers, board members, residents and homeowners all on the same page."

Some of the acclaimed features of RealCube include community management, service requests, discussion walls, user management and budget planning to prevent over-spending, he added.

Azizi's Senior Advisor to the CEO & Chairman Gibran H. Bukhari said: "The implementation of this powerful, state-of-the-art technology is a testament to the commitment that Azizi and Exalogic share for transparency, customer centricity and using the latest technology to enhance residential well-being and advance living experiences."

"Our partnership delivers a novel product that is the first of its kind in the region, granting our residents connectivity, clarity, and convenience at its finest," he noted.

VCM General Manager Jawad Faqir Hussain said: "We hope that the implementation of RealCube excites our valued residents as much as it does us. It represents a new age of digitised community management, one that we are proud to be the first to embark on. We look forward to introducing our residents to the many benefits this platform offers."

"We are delighted to introduce a paradigm shift in the after-sales support services for our customers by investing in advanced software systems that enable easy, hassle-free living within our communities," he added.-TradeArabia News Service