Friday 29 March 2024
 
»
 
»
Story

El-Saadi .... plans IT infrastructure revamp.

Saudi construction group deploys key IT solutions

RIYADH, November 15, 2014

Saudi-based IKK Group, one of the leading construction firms in the country, has announced plans to deploy Nexthink’s IT analytics solution through its partner ProgressWays.

The move is aimed at ensuring the highest standards of information technology (IT) operations and support across locations in Saudi Arabia and other countries, said a statement from IKK.

Nexthink is a key innovator of end-user IT analytics for security, IT service management and transformation.

IKK Group said the deployment of Nexthink’s IT solutions will help the group to further diversify its operations.

The group said its centralized information technology department has been tasked with delivering high level of service to its customers in Saudi Arabia, Qatar, UAE, Egypt, Oman and Lebanon.

"We can see how our IT infrastructure is operating and transforming, in real-time with Nexthink. This new insight helps our IT departments connect, communicate and collaborate," stated Zohdi El-Saadi, the chief information officer, IKK Group.

"We are able to generate reports for senior management in just a few clicks, which saves our IT support team around 50 per cent of time compared to generating these reports the old fashioned way before using Nexthink," he noted.

Ghassan I. Alkahlout, the regional director, Nexthink said, “We offer IKK Group insightful information of its IT infrastructure; giving early warning of impending issues and the ability to discover bottlenecks and proactively take action before end-users are impacted. This enables the IT team to detect and solve problems faster.”

Wael F. Suleiman, the vice president (Sales), ProgressWays said: "With Nexthink, the IKK Group’s IT department has the visibility into the challenges employees (end-users) face, and can transition from reactive to proactive IT support, and improve problems."

"ProgressWays will continue to work closely with the IKK IT team to help deliver its business objectives," he added.-TradeArabia News Service




Tags: Construction | Saudi | solutions | NEXThink |

More Construction & Real Estate Stories

calendarCalendar of Events

Ads