Friday 27 May 2016
 
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customer service

Dewa gets ISO recognition for customer service

Dubai Electricity and Water Authority (Dewa) has received the ISO certification for customer service charter from the International Organisation for Standardisation (ISO). The ISO 10001:2007 certificate, which was received by Saee

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Majid Al Futtaim honoured for customer service

Dubai-based shopping mall operator Majid Al Futtaim has been recognised by Ethos Integrated Systems for its work in measuring and improving customer service experiences.   The company won the Olympia Service Awar

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Du wins big at Dubai awards ceremony

Emirati telecom company du has been honoured at a Dubai awards ceremony for its drive to increase customer satisfaction.    Held recently at the Burj al Arab, the Service Olympian Awards felicitated du for i

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Huawei to invest $1bn to support ICT developers

China's Huawei Technologies on Monday said it will spend $1 billion to support information and communication technology (ICT) developers over the next five years. "The aim is to help developers create innovative services

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Wavetec inks strategic tie-up with Finnish firm

Dubai-based Wavetec, a global leader in customer experience solutions, has partnered with Muodot, a Finnish company specializing in product, industrial and service area design. The partnership will provide both companies with an o

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Wavetec inks strategic tie-up with Finnish firm

Dubai-based Wavetec, a global leader in customer experience solutions, has partnered with Muodot, a Finnish company specializing in product, industrial and service area design. The partnership will provide both companies with an o

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QIIB, GBM launch 4 customer service projects

Qatar International Islamic Bank (QIIB) has teamed up with Gulf Business Machines (GBM), a leading provider of IT solutions, to launch four major IT and business projects aiming to enhance customer experience at the bank, a report said.

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QIIB, GBM launch 4 customer service projects

Qatar International Islamic Bank (QIIB) has teamed up with Gulf Business Machines (GBM), a leading provider of IT solutions, to launch four major IT and business projects aiming to enhance customer experience at the bank, a report said.

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National Bank of Oman deploys new CRM solution

National Bank of Oman, one of the largest banks in the Sultanate, has implemented a CRM solution to power its end-to-end lead management across all business lines and channels including branch, Web and call centres. This will help

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Nissan records its highest sales growth in Saudi

Nissan sold a total of 61,806 vehicles in Saudi Arabia last year with a market share of 7.2 per cent reflecting a 141.7 per cent growth year-on-year compared to 2013, which also marked the company’s highest growth rate in the kingdom.

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