Monday 18 June 2018
 
»
Tag
 
»
Call Centre

Elaf opens new all-woman call centre in Jeddah

Elaf Group, a Sedco Holding Group company and a leading provider of travel, tourism, and hospitality services, has inaugurated a qualified female workers supported call center as part of a community communication efforts to provide exceptional h

More…

Elaf opens new all-woman call centre in Jeddah

Elaf Group, a Sedco Holding Group company and a leading provider of travel, tourism, and hospitality services, has inaugurated a qualified female workers supported call center as part of a community communication efforts to provide exceptional h

More…

Dubai’s RTA Call Centre gets record calls in Q1

Dubai’s Roads and Transport Authority (RTA) Call Centre received 598,204 calls during the first quarter of 2017 at a response rate of 10 seconds per call, which compares well with the planned response period of 20 seconds per call.

More…

DHA call centre gets over 100,000 calls in H1

Dubai Health Authority’s (DHA) call centre received more than 100,000 phone calls from customers within the UAE and abroad, during the first half of 2016. The 110,775 calls were regarding the services offered at DHA hospital

More…

CBFM launches region’s first ‘zero carbon’ call centre

Cofely Besix Facility Management (CBFM) has launched the region’s first ‘zero carbon’ call centre and control room powered by solar photovoltaic (PV) round-the-clock.. A joint-venture established in 2008 between

More…

DHA call centre expands to 24-hour service

The Dubai Health Authority’s call centre (800 342) has extended its working hours and now functions round-the-clock, said a top health official. Shaikha Al Rahoomi, director of Customer Relations at the Dubai Health Authorit

More…

Etihad picks BT for contact centre virtualisation

Etihad Airways has signed a five-year, multi-million dollar agreement with British Telecom (BT) one of the world’s leading providers of communications services and solutions, to virtualise its global contact centres. The par

More…

Etisalat unveils dedicated call centre for SMBs

UAE's leading telecom services operator Etisalat said it has launched a dedicated call centre to cater to the business needs of its small and medium sized business (SMB) customers in the UAE. Etisalat’s state-of-the-art

More…

VIVA Bahrain wins best customer service award

VIVA Bahrain, a leading telecom services provider in the kingdom, said it has won the “Best Customer Experience Management Loyalty Program” award at a key event on Dubai. This is the second consecutive year Viva has be

More…

FedEx Express wins top helpdesk award

FedEx Express, a subsidiary of FedEx Corp, and the world’s largest express transportation company, won the ‘Best Helpdesk’ (medium-sized) category at the recent Insights Middle East Call Centre Awards 2014 in Dubai.

More…
 1 2 3 4 5 >  Last ›

calendarCalendar of Events

Ads